Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

TLIG3003A Mapping and Delivery Guide
Apply positive behaviours in the workplace

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency TLIG3003A - Apply positive behaviours in the workplace
Description This unit involves skills and knowledge required to apply standards of conduct and positive behaviours in the workplace. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application This unit applies to team members who are making the transition to a leading role that can influence the performance of others.Such people have a strong influence on the work culture, values and ethics of the people with whom they work. As such it is important they model good practice, professionalism and confidently represent their organisation.Not applicable.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Nil
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Model high standards of performance and behaviour
  • Positive performance and behaviours that meet organisational standards are employed
  • Performance and behaviour that serve as a positive role model for others are displayed
  • Work/performance plans are implemented in accordance with organisational goals and objectives
       
Element: Enhance organisational image
  • Organisational standards and values are followed
  • Standards and values considered to be damaging to the organisation are questioned through established communication channels
  • Personal performance is monitored to ensure integrity and credibility are displayed in interactions with others
       
Element: Contribute to organisational decisions
  • Information relevant to issue/s under consideration is provided when requested
  • Active participation in decision-making processes is demonstrated
  • Options are examined, associated risks are assessed and preferred course/s of action are recommended based on experience and knowledge
  • Agreed decisions are implemented in cooperation with relevant individuals and teams
  • Organisational feedback processes are used to inform the organisation of the impact of agreed decisions
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the Elements, Performance Criteria, Required Skills, Required Knowledge and include:

required knowledge and skills

relevant legislation and workplace procedures

other relevant aspects of the range statement.

Assessment must include exercises that demonstrate competent performance of the following in a range of situations:

articulating organisational values and expectations of behaviour

applying positive behaviours.

Context of and specific resources for assessment

Performance is demonstrated consistently over time and in a suitable range of contexts.

Resources for assessment include access to:

a range of relevant exercises, case studies and/or other simulated practical and knowledge assessment, and/or

an appropriate range of relevant operational situations in the workplace.

In both real and simulated environments, access is required to:

relevant and appropriate materials and equipment, and

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals..

Method of assessment

As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests.

Practical assessment must occur:

through activities in an appropriately simulated environment, and/or

in an appropriate range of situations in the workplace

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This section describes the knowledge and skills required for this unit.

Required knowledge:

Formal and informal feedback processes

Leadership styles and concepts

Organisational standards and values

Theory of individual and group behaviour

Required skills:

Make decisions based on analysis of evidence

Represent the organisation

Show good judgement and follow through

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.

Not applicable.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Positive performance and behaviours that meet organisational standards are employed 
Performance and behaviour that serve as a positive role model for others are displayed 
Work/performance plans are implemented in accordance with organisational goals and objectives 
Organisational standards and values are followed 
Standards and values considered to be damaging to the organisation are questioned through established communication channels 
Personal performance is monitored to ensure integrity and credibility are displayed in interactions with others 
Information relevant to issue/s under consideration is provided when requested 
Active participation in decision-making processes is demonstrated 
Options are examined, associated risks are assessed and preferred course/s of action are recommended based on experience and knowledge 
Agreed decisions are implemented in cooperation with relevant individuals and teams 
Organisational feedback processes are used to inform the organisation of the impact of agreed decisions 

Forms

Assessment Cover Sheet

TLIG3003A - Apply positive behaviours in the workplace
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

TLIG3003A - Apply positive behaviours in the workplace

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: